L'audit telecommunication è un processo che si sviluppa attraverso l'analisi approfondita e combinata dei seguenti aspetti aziendali:
Cable companies rates
Other providers rates
International rates
Telecom services
Voice, video and data services
Local, long distance, and wireless
Leased lines and trunks
Security and VPN services
Managed Services
Hosted VoIP
Cloud, Data, Voice and Managed Services
Metro Ethernet for LAN, MAN and WAN networks
Retroactive telecom audit
Analyze your telecom usage
Customer Service Records (CSRs)
Call details records (CDRs)
Billing errors
Telecommunications invoices and verification
Services not requested, but being billed
Discontinued phone and data services still being billed
Unused or underused circuits and services
Variations between contractual terms and actual billing rates
Improper long distance selection
Local and long distance, 800, cellular, pager and data services
Per-minute charges vs. contractual agreements
Access and capacity inventory
Charges for non-contracted services
Miscellaneous surcharges
Taxes, Fees, and Surcharges
Equipment rental and leasing charges
Directory and Advertising charges
Combination of rates and services
Audit of calling area and patterns
Analyzing your current rate plans and network infrastructure design
Possible savings on all of your telecom charges
Consolidation of services